Business Telephone Service
We have partnered with multiple top tier providers to give you the highest level of service, including high availability, fail-over options and more. We currently route close to 200,000 minutes per month on our telephone networks. This allows even the smallest company or city to benefit from enterprise level solutions.
Business Telephone Service for all sizes of business and government agencies. Both on-site and private cloud hosted PBX Systems, VoIP Handsets for all your needs, including; desk, receptionist, conference, analog adapters and cordless.
Our PBX software is highly versatile. With limited hardware requirements. Our staff is highly experienced in setup, ongoing support and troubleshooting of most any situation.
- Unlimited extensions: Create an unlimited number of extensions.
- Paging and Intercom: Group paging through telephone handsets or integrated overhead paging systems.
- Company Directory: Customers can easily find people and connect directly to their extension.
- Unlimited IVR’s: Auto attendants allow customers access to various parts of the organization through easy to use push button menus.
- Caller-ID: View caller information directly on phone.
- Soft-Phone Support: You can run your phone on your PC or Cell phone.
- Music on Hold: Play music on hold to callers. Different classes of music can be used for different cues. Or upload your own! Amazing way to advertise your services or upcoming events.
- Voicemail Configuration: Log into your voicemail and walk through instructions to record personal greeting.
- Voicemail to Email: Receive your voicemail messages in your email box and play them over your computer speakers.
- Automatic Backup: Backup your PBX automatically nightly.
- Call Flow Control: Control call flows before and during business hours with the touch of a button.
- Call Detail Reports: Search and export call detail report in CSV format.
- Survivability: In the event of a hardware failure the system will continue to operate with little or no disruption..
- Futureproof: Unlimited system expansion capacity.
- Record Phone Calls: Ability to record calls on a per extension basis.
- T3 System Diagnostic: The system can be diagnosed remotely to remedy issues.
- T3 Phone System Configuration Changes: No need to send a Tech to the location.
- T3 Monitoring: All system levels will be monitored. This will help prevent downtime by allowing the system>/li>
to report issues that, in most cases, can be pro-actively responded to and repaired remotely.
- Optional, Premium Phone System Features:
- On Call Manager
- Ability to make changes to your on-call system from a web page.
- Call Tracking Manager
- Ability to create reports for calls made/received from an extension, and for those billing based on time add them to your calendar.
We have very diverse backgrounds in Municipal and Federal government support, healthcare, law enforcement, business continuity/disaster recovery, data engineering, electronic architecture, phone systems, software development and much more.
Our combined experience totals over 80+ years to provide service above the rest!